CUSTOMER CARE

We care about our customers experiences with Apache Shops LTD, if there is any queries or worries, please get in touch! Scroll down for our Returns policy.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

01708 60 60 20

or send us an email to:

contactus@apacheshops.com

RETURNS

If you are not happy with your purchase made on our website- simply return it to us in its original condition, with your proof of purchase receipt within 14 days and we will issue you with a full refund.

All sale items are final and non-returnable.

Please allow up to 5 working days to process refunds from the date of delivery to us. Refunds can take 3-5 Working days to show in your bank account once processed.

Unfortunately we do not offer free returns, or refunds for postage paid at this stage.

We advise to send parcels back with a signed/ tracked service. Please always keep proof of postage until you receive your refund monies back, otherwise this will alter your rights to a refund.

Please take extra care when trying on your purchases, as any self-made marks (such as make-up, self tan, lotions, perfumes ect) may change your entitlement to a refund.

Please note that Apache Clothing shops are a completely separate entity and transactions conducted on this website are separate to those made in the Apache Clothing Stores, therefore all website returns can not be taken back to the shops for a refund. We apologise if this causes any inconvenience.

 

 

Lastly, If you receive the wrong item/ faulty item- We are very Sorry!!! If this should happen please get in contact with us by way of email, leaving your preferred way of contact and we will get back to you as soon as possible, we aim to get back to you within 24hrs.

FAQ

Do you provide International delivery?

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

 

How do I return an item?

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

 

What is your returns policy?

How do I track my order?

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

 

How can I contact your couriers?

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

 

What are your delivery options?

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

BE OUR FRIEND

STAY CONNECTED

  • Pinterest
  • Facebook
  • Instagram

NEED ASSISTANCE?

 

01708-60-60-20

contactus@apacheshops.com

 

© Apache Shops Ltd